Create and customize your own filters:
Selector filter allows you to write descriptions of your keypad options
Fixed filters allow you to ask and get a response for a certain amount of digit length
Range filters allow you to set minimum and maximum values you will accept from the caller
Filters can be applied to your marketing campaigns, so you can distinguish between callers and get answers you are looking for. Works directly with the IVR you create, routes and distributes the calls accordingly. Filters can be incredibly important to call management because it allows you to discern how each call should be handled based on certain answers you want from your callers. This also frees up your agents time to be able to handle more calls.